Introducing BotOS Property Management - The AI Front Desk that handles leasing, maintenance, and resident support - 24/7.
Reduce phone calls, capture more leasing leads, and support residents automatically - all while integrating with your property management software.
Built for Property Managers. Powered by AI. Designed to Eliminate Daily Workload.
01
⚡AI Leasing Automation
BotOS PM answers inquiries, pre-qualifies prospects, schedules tours, and follows up automatically, 24/7.
Result: faster leasing and fewer missed leads.
02
🔧 Smart Maintenance Triage
BotOS screens issues, identifies emergencies, routes work orders, and updates residents in real time.
Result: fewer back-and-forths and better prioritization.
03
🏡 Resident/HOA Support AI
Automates resident and HOA communication — including balances, dues, violations, architectural requests, documents, policies, and portal help.
Result: dramatically reduces repetitive staff questions.
04
⭐ AppFolio Integration
Syncs units, tenants, leases, and work orders between AppFolio and BotOS PM — eliminating duplicate entry and keeping leasing and maintenance responses accurate.
Result: no rip-and-replace, no double work.
BotOS PM isn't theoretical - it's how Charisma Property Management operates every day.
How Charisma Property Management Runs on Botos PM
Charisma Property Management uses BotOS PM daily to automate leasing, maintenance, resident communication, HOA support, and administrative workflows.
Instead of staff answering repetitive calls, emails, and portal questions, BotOS PM handles routine interactions automatically — freeing the team to focus on higher-value work and resident relationships.
The result is faster response times, fewer errors, and a more consistent experience for prospects, residents, and homeowners.
- 24/7 leasing inquiry responses and lead capture
- Automated tour scheduling and follow-ups
- Resident and homeowner support via AI
- Maintenance triage, emergency identification, and vendor routing
- Violation handling and architectural request (ARC) support
- Phone answering, call screening, and after-hours coverage
- Email sorting and internal task routing
- AppFolio syncing for units, tenants, leases, and work orders
BotOS PM acts as an AI front desk and operations layer — not a chatbot — integrated directly into Charisma’s workflow.
One AI Platform. Multiple Operational Roles.
What BotOS PM Replaces
Most property managers pay for these roles separately. BotOS PM replaces pieces of all of them — in one platform.
Control visibility. Improve presentation. Lease faster..
LEASING PERFORMANCE TOOLS BUILT INTO BOTOS PM
VACANCY POSTING
CONTROL CENTER
Know exactly where every vacant unit is listed — automatically.
BotOS PM continuously audits your publicly advertised vacancies to ensure every unit is visible where it should be. No spreadsheets. No manual checks. No missed listings.
Key Capabilities
- Audits public listings across Zillow, Apartments.com, Craigslist, Avail, and your website
- Identifies missing, outdated, or stale listings
- Platform-agnostic (works with AppFolio, Yardi, Buildium, and more)
- Updated daily from your public vacancy feed
Result:
Full visibility into your vacancy coverage so you can lease faster and eliminate blind spots.
VIRTUAL STAGING
(PREMIUM ADD-ON)
Turn empty units into lease-ready listings — without lowering rent.
Virtual Staging digitally furnishes vacant units so prospects can visualize the space before touring.
This increases engagement, inquiries, and showing requests — especially for hard-to-lease or empty units.
Why It Works
- Helps prospects visualize the unit as a lived-in space
- Increases listing engagement without price reductions
- Ideal for vacant, slow-leasing, or photo-limited units
How It Works
- Upload photos of empty rooms
- AI-powered staging generates listing-ready images
- Use staged images across all marketing channels
Availability:
Virtual Staging is available as a
premium add-on within BotOS PM.
SOCIAL MEDIA POSTING
Extend your vacancies beyond listing sites — automatically.
Social Media Posting distributes your available units across key social platforms to increase exposure and capture demand where renters already spend time.
What It Delivers
- Automated posting of available units to social channels
- Consistent, branded vacancy visibility
- Expanded reach beyond traditional listing platforms
Result:
More eyes on your vacancies without additional staff time.
OWNER REPORTING INTELLIGENCE
(PREMIUM ADD-ON)
Turn raw financial data into clear, professional owner communications — automatically.
Owner Reporting Intelligence transforms your existing financial reports into easy-to-understand summaries, charts, and newsletter-ready updates that owners actually read.
No manual formatting. No rewriting. No late nights before owner statements go out.
Why It Works
- Converts complex financial reports into visual, narrative summaries
- Reduces owner confusion and follow-up questions
- Improves trust through clarity and consistency
Key Capabilities
- Transforms income statements, rent rolls, and expense reports into charts and visual summaries
- Generates owner-friendly explanations of performance trends
- Creates newsletter-style content from monthly or quarterly data
- Highlights key insights (NOI changes, vacancy impact, rent growth, expenses)
How It Works
- Connect your existing financial reports
- AI analyzes trends, variances, and performance drivers
- Automatically generates charts, summaries, and written explanations
- Content is delivered ready to share with owners
Result
Clear, professional owner reporting that builds confidence — without adding administrative work.
Availability
Owner Reporting Intelligence is available as a premium add-on within BotOS PM.
Next-Generation Leasing & Resident Experience, Powered by AI
Botos PM delivers the most advanced AI tools available in property management. From virtual tours to voice-powered assistants, our system creates a modern, frictionless leasing and living experience.
💠 01 — AI-Generated Virtual Tours & Floor Plan Intelligence
• 3D virtual tours
• Unit walkthroughs
• Rendered interiors
• Pre-leasing tours
• Auto-detected rooms & layouts
Eliminates manual tours & unavailable units.
💬 02 — Website AI Assistant (Chat + Avatar)
• 24/7 site assistant
• Shows availability
• Sends virtual tours
• Schedules tours
• Answers FAQs
• Supports residents & HOAs
Your
AI Leasing Agent + Concierge.
📞 03 — Voice AI for Phone Systems (Call Center Automation)
• Answers every call
• Transfers or takes messages
• Creates tickets
• Routes emergencies
• Looks up account info
• Provides updates
Reduces call volume by 80–90%.
🏡 04 — Resident & HOA Support AI
• Balances, dues, violations
• ARC requests
• Payment help
• Documents
• Portal issues
• HOA rules & meeting info
24/7 hybrid support system.
FREQUENTLY ASKED QUESTIONS
Answers to Common Questions From Property Management Teams Considering BotOS PM.
